Your clients book in their own words.
“Haircut with Thabo on Friday at 5” — that’s it. Queva understands, checks your calendar and confirms in seconds. And when a chat needs a human, your team steps in — same thread.
Queva is a WhatsApp booking assistant for South African businesses: your clients message your normal WhatsApp number, and Queva checks your calendar, books the slot and sends the reminders. A haircut, a test drive, a training session or a discovery call — if people book time with you, it works.
Your customers never see Queva — they chat with your business, in your words. Queva is the engine behind the number.
Up and running in a week
The AI reads. It never decides.
Most “AI chatbots” improvise. Queva doesn’t.
Answer it once. Then stop answering it.
Every time Queva hands you a chat it can’t answer, it pays attention to how you reply. Once three different clients have asked the same thing, it drafts the answer in your own words — and waits for you.
Every answer you approve is one less chat that ever reaches you. Month three is quieter than month one.
Why not just…?
Simple pricing. No surprises.
Questions, answered
Do my clients need to download anything?
No. They message your WhatsApp number exactly like they always have. Queva just answers faster than a human can.
Is this ChatGPT talking to my clients?
No. The AI only reads a message to work out what’s being asked. Every price, opening time and booking decision comes from your own information and your real calendar — never from a model’s imagination. And if the AI is ever unavailable, booking simply falls back to tap-through menus.
What if a client asks something it can’t answer?
It hands the chat to you. Your team gets a WhatsApp notification, reads the full conversation in the Queva console, and replies from your business number — no shared phone, no forwarding. When you’re done, the assistant quietly takes back over.
Does the assistant get better over time?
Yes. When three different clients ask something your team had to answer by hand, Queva drafts a new FAQ entry from your own replies and puts it in front of you in the console. Approve it, edit the wording, or throw it away — nothing reaches a client until you say so.
Can clients book for a group?
Yes — one person can book for several people in a single chat: the same service for everyone or a different one each, all at the same time. Cancelling or moving the booking moves the whole group.
What happens to my existing bookings?
We connect to your Google Calendar, so everything already in there carries on as normal. Queva books around it.
Can I still use the number in my WhatsApp app?
Your booking number is registered on WhatsApp’s official Business API through Meta, so it can’t also be used in the regular WhatsApp app. Most businesses run bookings on a dedicated number and keep their personal one — we’ll help you pick the right setup on the call.
Is there a contract?
Month to month. If it’s not saving you time, cancel anytime — no lock-in, no penalties.